Get in Touch

Our Location

Find us in the heart of Bandung City, where your Indonesian adventure begins with Vacawonder.

Address

Jatihandap street, H. Saodah 5 Alley No.166, Jatihandap, Mandalajati District, Bandung City, West Java 40193, Indonesia.

Hours

Mon-Fri 9am-6pm

Need Help?

How to book a trip?

Simply choose your preferred tour package and contact us through WhatsApp, email, or our website form. Our team will assist you with availability, customization, and booking confirmation.

What languages do you support?

We provide service in both English and Indonesian to ensure smooth communication before and during your trip.

Do you offer custom itineraries?

Yes — all our multi-day tours can be customized. Tell us your travel dates, interests, and group size, and we’ll design a personalized itinerary just for you.

What payment methods are available?

We accept bank transfers, international credit cards, and selected e-wallets. Full payment details will be shared after booking confirmation.

What is your Cancellation policy?

Free cancellation is available up to 14 days before departure. For cancellations made closer to the travel date, fees may apply depending on reservations already secured.

How can I contact customer support?

You can reach us anytime via WhatsApp, email, or the contact form on our website. Our team is ready to assist with planning, booking, and travel support.